📄 Terms & Conditions

Last Updated: October 15, 2025

Welcome to Global Service Zone! These Terms & Conditions ("Terms") apply to the use of www.globalservicezone.com and govern all aspects of purchasing products or services from Global Service Zone ("Company", "we", "us").
By accessing or using the Website, you agree to comply with and be bound by these Terms.

  1. Use of Website
    By accessing this website, you agree to use it only for lawful purposes and not to harm or disrupt any part of it.
  2. Eligibility
    By using the Website, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract under applicable laws. If you are using the Website on behalf of a business or organization, you confirm that you have the proper authority to bind that entity to these Terms.
  3. Affiliate Participation
    We may earn commissions through affiliate programs, but it doesn't affect our objectivity.
  4. Product Information
    We make every effort to display accurate product descriptions, images, and prices. However, we do not guarantee that all information is 100% accurate, complete, or error-free. We reserve the right to correct any errors or update information at any time without prior notice.
  5. Order Acceptance
    After placing an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order. Your order is considered accepted only when we ship the product or confirm the service in writing.
  6. Pricing & Payment
    All prices listed on the Website are in [specify currency, e.g., USD/BDT] and either inclusive or exclusive of applicable taxes, as displayed. We accept [specify payment methods, e.g., credit/debit card, bKash, Nagad, PayPal, cash]. By providing payment information, you confirm that you are an authorized user of the payment method provided. We reserve the right to cancel or reject any order if we suspect fraud or unauthorized transactions.
  7. Shipping & Delivery
    Delivery times are estimates and may vary depending on location, product availability, or unforeseen circumstances. If shipping charges apply, they will be calculated at checkout and shown in your order summary. We are not responsible for delays caused by customs, natural disasters, or courier issues.
  8. Returns, Refunds & Exchanges
    If the product is defective, damaged, or incorrect, you may request a return or exchange within 7 days of delivery. Contact us for returns: 📧 info@globalservicezone.com 📞 +8801729631431 (Contact hours: 10 AM – 6 PM daily, excluding public holidays) Products must be unused, in their original packaging, and returned with proof of purchase. Refunds will be issued to your original payment method within 15 days of return approval. Shipping fees will only be refunded if the error was caused by us.
  9. User Accounts
    You may create an account to place orders more quickly, but account creation is not mandatory. You are responsible for keeping your account credentials confidential and for any activities that occur under your account.
  10. Intellectual Property
    All content on the Website — including text, images, logos, graphics, videos, and software — is owned or licensed by Global Service Zone and protected by intellectual property laws. You may not copy, distribute, or use any content without our written permission.
  11. Privacy & Data Protection
    Any personal information you provide while using the Website will be governed by our Privacy Policy. By using the Website, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.
  12. Limitation of Liability
    To the maximum extent permitted by law, Global Service Zone will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or products.
  13. Indemnification
    You agree to indemnify and hold harmless Global Service Zone, its directors, employees, and agents from any claims, damages, or expenses resulting from your misuse of the Website or violation of these Terms.
  14. Governing Law & Jurisdiction
    These Terms are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
  15. Changes to the Terms
    We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms regularly.
  16. Contact Us
    If you have any questions or concerns, please contact us: 📧 info@globalservicezone.com 📞 +8801729631431 🌐 www.globalservicezone.com